Faktor-Faktor yang Mempengaruhi Employee Engagement pada Petugas Dinas Pemadam Kebakaran Kabupaten Garut
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Jun 23, 2026
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Abstract
Keterlibatan karyawan merupakan konsep penting dalam manajemen sumber daya manusia karena mencerminkan tingkat komitmen, antusiasme, dan keterlibatan karyawan dalam pekerjaan dan organisasi mereka. Keterlibatan karyawan yang tinggi dapat meningkatkan kinerja organisasi, produktivitas, dan kualitas layanan, terutama di lembaga pelayanan publik dengan risiko kerja tinggi seperti Dinas Pemadam Kebakaran. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi keterlibatan karyawan di antara karyawan Dinas Pemadam Kebakaran Kabupaten Garut. Penelitian ini menggunakan pendekatan kuantitatif dengan desain deskriptif. Data dikumpulkan melalui kuesioner yang dibagikan kepada 125 karyawan dan dianalisis menggunakan Analisis Faktor Eksploratori (EFA) dengan IBM SPSS 22. Hasil penelitian menunjukkan bahwa 20 indikator direduksi menjadi dua faktor utama, yaitu faktor psikososial dan lingkungan kerja serta faktor kepemimpinan dan dukungan organisasi. Temuan ini menunjukkan bahwa keterlibatan karyawan dipengaruhi oleh aspek internal dan eksternal organisasi.
Kata Kunci : Employee Engagement, Manajemen Sumber Daya Manusia, Analisis Faktor
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
LPPM Politeknik Piksi Ganesha Indonesia
How to Cite
Lukman, H., Nizar Alam Hamdani, & Dani Adiatama. (2026). Faktor-Faktor yang Mempengaruhi Employee Engagement pada Petugas Dinas Pemadam Kebakaran Kabupaten Garut . Jurnal E-Bis, 10(1), 628-644. https://doi.org/10.37339/e-bis.v10i1.3126
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Wismawan, A. N. N., Herlambang, G. A., & Wilhelmus Hary Susilo. (2025). The Convergence Of Occupational Safety And Employee Involvement Within Multinational Corporations Is Crucial For Achieving Competitive Advantage. International Journal of Education, Business and Economics Research (IJEBER), 5(3), 142–157. https://doi.org/https://doi.org/10.59822/IJEBER.2025.5308
Zubić, I. M. (2022). Prediction of burnout and work engagement of teachers based on job demands-resources model. 072, 37–51. https://doi.org/https://doi.org/10.5937/zrffp52-36567
Asamani, L., Milledzi, E. Y., Boampong, G. N., Mensah, D. Y., Arhin, K., & Naamwanuru, V. (2022). Working in Solidarity Promotes Work Engagement through Work-Related Self-Efficacy. International Journal of Business and Social Research, 12(01), 16–31. https://doi.org/https://doi.org/10.18533/ijbsr.v12i01.1427
Augustine, I., Daud, I., Listiana, E., Hendri, I., & Marumpe, D. P. (2025). Pengaruh Job Stress , Toxic Workplace , Performance , dan Intention to Leave Melalui Employee Engagement. Jurnal Penelitian Ilmu-Ilmu Sosial, 3(September). https://doi.org/https://doi.org/10.5281/zenodo.17182641
Bakker, A. B., Hetland, J., Kjellevold Olsen, O., & Espevik, R. (2023). Daily transformational leadership: A source of inspiration for follower performance? European Management Journal, 41(5), 700–708. https://doi.org/10.1016/j.emj.2022.04.004
Beltran Martin, I., Randers, J. G., & Sanchez, A. M. R. (2022). Employee psychological conditions as mediators of the relationship between human resource management and employee work engagement. International Journal Of Human Resurce Management, 34. https://doi.org/https://doi.org/10.1080/09585192.2022.2078990
Biriowu, C. S., & Chikwe, J. E. (2020). Employee Engagement and Organizational Survival. World Journal of Innovative Research, 9(5), 79–92. https://doi.org/10.31871/wjir.9.5.3
Bohle, P. (2016). Work-Life Conflict in ‘Flexible Work’: Precariousness, Variable Hours and Related Forms of Work Organization (pp. 91–105).
Chairunnisa, Aji, F., & Wijaya, A. N. (2023). Employee engagement: a literature review. Psikologia: Jurnal Pemikiran Dan Penelitian Psikologi, 18(2), 148–163. https://doi.org/10.32734/psikologia.v18i2.12190
Chawla, C., & Jain, V. (2021). Teamwork on Employee Performance and Organization Growth. Journal of Contemporary Issues in Business and Government, 27(3), 4–8. https://doi.org/10.47750/cibg.2021.27.03.097
Dera, A. K., & Adedokun, M. W. (2025). The Psychosocial Safety Climate ’ s Influence on Safety Behavior and Employee Engagement : Does Safety Leadership Really Count ? https://doi.org/https://doi.org/10.3390/bs15020179
Desta, B. K. (2019). An Empirical Study on Employee Engagement at National Cement Share Company in Dire Dawa Administration , Ethiopia. European Journal of Business and Management, 11, 1–11. https://doi.org/10.7176/EJBM
Fismasari, Z., Waluyo, W. B., Hendrawan, B. D., & Umi, W. (2025). The Effect of Self-Efficacy on Individual Performance : a Theoretical Review and Practical Implications Pengaruh Self-Efficacy terhadap Kinerja Individu : Suatu Tinjauan Teoritis dan Implikasi Praktis. Formosa Journal of Applied Sciences (FJAS), 4(6), 1819–1826. https://doi.org/https://doi.org/10.55927/fjas.v4i6.190
Griffin, R. W. (2021). Management. Cengage Learning. https://books.google.co.id/books?id=8uUXEAAAQBAJ
Hasibuan, M. (2018). Manajemen Sumber Daya Manusia. PT Bumi Aksara. https://repository.unpas.ac.id/56273/4/BAB II (2)
Jo, H., & Donghyuk Shin. (2025). The impact of recognition , fairness , and leadership on employee outcomes : A large-scale multi-group analysis. 1–25. https://doi.org/10.1371/journal.pone.0312951
Khalisa, K. N., & Dudija, N. (2024). Factor Analysis Of Employee Engagement On Employees At PT XYZ. International Journal of Science, Technology & Management. https://doi.org/https://doi.org/10.46729/ijstm.v6i4.1341
M.Saks, A. (2019). Antecedents and consequences of employee engagement revisited. Journal of Organizational Effectiveness: People and Performance, 6(1), 19–38. https://doi.org/https://doi.org/10.1108/JOEPP-06-2018-0034
Manoharan, S., Mohanty, A. K., Sengupta, P., & Yn, R. (2025). The Impact of Leadership Effectiveness on Employee Commitment and Engagement Within Corporate Workplaces El impacto de la eficacia del liderazgo en el compromiso y la implicación de los empleados en los entornos laborales corporativos. https://doi.org/10.62486/agma2025175
Maslikha, I., Fauzi, A., Sutomo, D., & Fakhruddin, M. R. (2022). The Effect of Interpersonal Communication and Organizational Trust on Employee Engagement and Their Impact on Job Performance. 3(5), 564–575.
Nugroho, S. H. (2022). The role of human resources management in organizational perspective. Global Journal Of Engineering and Technology Advances, 10(January), 12–18. https://doi.org/https://doi.org/10.30574/gjeta.2022.10.3.0040
Nurhanani, A. D., & Anwar, M. (2024). Analysis of Role Clarity on Employee Performance through Organizational Commitment and Jobsatisfaction and at the Artificial Insemination Center Singosari Malang Regency. Journal of Finance and Business Digital (JFBD), 3(4), 291–306. https://doi.org/https://doi.org/10.55927/jfbd.v3i4.12640
Obaid, H., Aljahdami, S., Ismail, A. R., Semerjian, L., & Epin, V. (2026). Review on the Stressors and the Psychosocial Factors Affecting Workers in Heavy Industries. Journal of Advanced Research Design, 1(1), 79–91. https://doi.org/https://doi.org/10.37934/ard.136.1.7991
Pasarela, H. (2023). Pengantar Manajemen Sumber Daya Manusia Dalam Mananjemen sumber daya manusia pada dasarnya Organisasi. CiDEA Journal, 2(2), 66–75. https://doi.org/https://doi.org/10.56444/cideajournal.v2i2.1277
Prajapati, N. (2022). Factors Influencing Employee Engagement and its Impact on Organizational Performance Nabin Prajapati 1. 2(1), 1–13. https://doi.org/https://doi.org/10.3126/bagisworij.v2i1.56320
Sypniewska, B., Baran, M., & Kłos, M. (2023). Work engagement and employee satisfaction in the practice of sustainable human resource management – based on the study of Polish employees. In International Entrepreneurship and Management Journal (Vol. 19, Issue 3). Springer US. https://doi.org/10.1007/s11365-023-00834-9
Wismawan, A. N. N., Herlambang, G. A., & Wilhelmus Hary Susilo. (2025). The Convergence Of Occupational Safety And Employee Involvement Within Multinational Corporations Is Crucial For Achieving Competitive Advantage. International Journal of Education, Business and Economics Research (IJEBER), 5(3), 142–157. https://doi.org/https://doi.org/10.59822/IJEBER.2025.5308
Zubić, I. M. (2022). Prediction of burnout and work engagement of teachers based on job demands-resources model. 072, 37–51. https://doi.org/https://doi.org/10.5937/zrffp52-36567