Wahyuningsih, Sri, Sotya Partiwi E, Wenny Marlini, and M. Takhiyuddin Alwi. “Small Micro Enterprises: A Review of Service Quality and Customer Satisfaction”. Jurnal E-Bis 8, no. 2 (December 30, 2024): 903-918. Accessed November 14, 2025. https://jurnal.politeknik-kebumen.ac.id/E-Bis/article/view/2251.