Peran Workplace Incivility dan Komitmen Organisasi Terhadap Turnover Intention
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May 2, 2024
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Abstract
PTingginya workplace incivility dan komitmen organisasi dapat meningkatkan turnover intention, ditandai dengan meningkatnya jumlah karyawan yang resign. Penelitian ini bertujuan menganalisis pengaruh workplace incivility dan komitmen organisasii terhadap turnover intention. Metodei yang digunakani adalah pendekatan kuantitatif. Teknik sampling dalam penelitian inii adalah teknik non-probability sampling dengan menerapkan metode sampling jenuh dalam menentukan jumlah sampel yaitu 120 karyawan. Teknik pengumpulan data menggunakan kuesioner. Data yang telah dikumpulkan diujii menggunakan SPSS 26. Hasil penelitian ini menunjukkan tingginya workplace incivility dan komitmen organisasi dapat meningkatkan dan menurunkan turnover intention karyawan pada perusahaan. Berdasarkan hasil penelitian, disimpulkan bahwa workplace incivility berpengaruh positifi dan signifikan terhadap turnover iintention, komitmen organisasi berpengaruh positif namun tidak signifikan terhadap turnover intention pada PT. Multi Beton Karya Mandiri Cabang Pati.
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
LPPM Politeknik Piksi Ganesha Indonesia
How to Cite
Aini, N., & Mansyur, A. (2024). Peran Workplace Incivility dan Komitmen Organisasi Terhadap Turnover Intention. Jurnal E-Bis, 8(1), 49-59. https://doi.org/10.37339/e-bis.v8i1.1613
References
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Anggraini, C. M. L., & Mansyur, A. (2023). The role of organizational commitment and self efficacy on organizational citizenship behavior. COSTING:Journal of Economic, Business and Accounting, 7(1), 717–725. https://doi.org/10.31539/costing.v7i1.7060
Buulolo, A., & Ratnasari, S. L. (2020). Pengaruh Dukungan Supervisor, Komitmen Organisasional, Dan Beban Kerja Terhadap Turnover Intention. Jurnal Dimensi, 9(2), 339–351. https://doi.org/10.33373/dms.v9i2.2545
Callado, A., Teixeira, G., & Lucas, P. (2023). Turnover Intention and Organizational Commitment of Primary Healthcare Nurses. Healthcare (Switzerland), 11(4), 1–12. https://doi.org/10.3390/healthcare11040521
Chen, H. T., & Wang, C. H. (2019). Incivility, satisfaction and turnover intention of tourist hotel chefs: Moderating effects of emotional intelligence. International Journal of Contemporary Hospitality Management, 31(5), 2034–2053. https://doi.org/10.1108/IJCHM-02-2018-0164
Dewi, S. R., & Mansyur, A. (2022). Turnover Intention: Effect of Leadership Style and Reward. Jurnal Ekonomi, 11(03), 278–288.
Finthariasari, M., Ekowati, S., Ranidiah, F., Yuniarti, R., & Muchlis, M. (2020). Pengaruh Work-Family Conflict Terhadap Turnover Intention Melalui Komitmen Organisasi. EKUITAS (Jurnal Ekonomi Dan Keuangan), 4(3), 421–438. https://doi.org/10.24034/j25485024.y2020.v4.i3.4584
Hair, J. F. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis. In Pearson New International Edition.
Khairunisa, N. A., & Muafi, M. (2022). The effect of workplace well-being and workplace incivility on turnover intention with job embeddedness as a moderating variable. International Journal of Business Ecosystem & Strategy (2687-2293), 4(1), 11–23. https://doi.org/10.36096/ijbes.v4i1.303
Namin, B. H., Øgaard, T., & Røislien, J. (2021). Workplace incivility and turnover intention in organizations: A meta-analytic review. International Journal of Environmental Research and Public Health, 19(1), 1–19. https://doi.org/10.3390/ijerph19010025
Nazir, T., & Ahmed, U. N. B. (2016). Interrelationship of incivility, cynicism and turnover intention. International Review of Management and Marketing, 6(1), 146–154.
Parashakti, R. D., & Astuti, D. (2023). Peran Komitmen Organisasi pada Pengaruh Kepuasan Kerja terhadap Turnover Intention. Revenue: Lentera Bisnis Manajemen, 1(01), 1–9. https://doi.org/10.59422/lbm.v1i01.15
Rawashdeh, A. M., & Tamimi, S. A. (2020). The impact of employee perceptions of training on organizational commitment and turnover intention: An empirical study of nurses in Jordanian hospitals. European Journal of Training and Development, 44(2–3), 191–207. https://doi.org/10.1108/EJTD-07-2019-0112
Rehman, Z. U., Ziaullah, M., Mehmood, S., Buzdar, A. D., & Kashif, M. (2022). Exploring the relationship of workplace incivility, organizational commitment and turnover intention in the perspective of social exchange theory. Indian Journal of Economics and Business, 21(3), 189–202.
Saeka, I. P. A. P., & Suana, I. W. (2016). Pengaruh Kepuasan Kerja, Komitmen Organisasional Dan Stres Kerja Terhadap Turnover Intention Karyawan PT. Indonusa Algaemas Prima Bali. E-Jurnal Manajemen Unud, 5(6), 3736–3760.
Silaban, N., & Syah, T. Y. R. (2018). The Influence of Compensation and Organizational Commitment on Employees’ Turnover Intention. 20(3), 1–6.
Suhakim, A. I., & Badrianto, Y. (2021). Pengaruh Gaya Kepemimpinan Transformasional, Kepuasan Kerja dan Komitmen Organisasi Terhadap Turnover Intention. Jurnal Ekonomi Bisnis, Manajemen Dan Akuntansi (JEBMA), 1(2), 137–146. https://doi.org/10.47709/jebma.v1i2.995
Tricahyadinata, I., Hendryadi, Suryani, ZA, S. Z., & Riadi, S. S. (2020). Workplace incivility, work engagement, and turnover intentions: Multi-group analysis. Cogent Psychology, 7(1), 1–17.
Aliyah, M., & Mansyur, A. (2023). Effect Of Culture And Job Satidfaction On Organizational Commitment. Management Studies and Entrepreneurship Journal (MSEJ), 4(2), 1771–1780.
Anggraini, C. M. L., & Mansyur, A. (2023). The role of organizational commitment and self efficacy on organizational citizenship behavior. COSTING:Journal of Economic, Business and Accounting, 7(1), 717–725. https://doi.org/10.31539/costing.v7i1.7060
Buulolo, A., & Ratnasari, S. L. (2020). Pengaruh Dukungan Supervisor, Komitmen Organisasional, Dan Beban Kerja Terhadap Turnover Intention. Jurnal Dimensi, 9(2), 339–351. https://doi.org/10.33373/dms.v9i2.2545
Callado, A., Teixeira, G., & Lucas, P. (2023). Turnover Intention and Organizational Commitment of Primary Healthcare Nurses. Healthcare (Switzerland), 11(4), 1–12. https://doi.org/10.3390/healthcare11040521
Chen, H. T., & Wang, C. H. (2019). Incivility, satisfaction and turnover intention of tourist hotel chefs: Moderating effects of emotional intelligence. International Journal of Contemporary Hospitality Management, 31(5), 2034–2053. https://doi.org/10.1108/IJCHM-02-2018-0164
Dewi, S. R., & Mansyur, A. (2022). Turnover Intention: Effect of Leadership Style and Reward. Jurnal Ekonomi, 11(03), 278–288.
Finthariasari, M., Ekowati, S., Ranidiah, F., Yuniarti, R., & Muchlis, M. (2020). Pengaruh Work-Family Conflict Terhadap Turnover Intention Melalui Komitmen Organisasi. EKUITAS (Jurnal Ekonomi Dan Keuangan), 4(3), 421–438. https://doi.org/10.24034/j25485024.y2020.v4.i3.4584
Hair, J. F. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis. In Pearson New International Edition.
Khairunisa, N. A., & Muafi, M. (2022). The effect of workplace well-being and workplace incivility on turnover intention with job embeddedness as a moderating variable. International Journal of Business Ecosystem & Strategy (2687-2293), 4(1), 11–23. https://doi.org/10.36096/ijbes.v4i1.303
Namin, B. H., Øgaard, T., & Røislien, J. (2021). Workplace incivility and turnover intention in organizations: A meta-analytic review. International Journal of Environmental Research and Public Health, 19(1), 1–19. https://doi.org/10.3390/ijerph19010025
Nazir, T., & Ahmed, U. N. B. (2016). Interrelationship of incivility, cynicism and turnover intention. International Review of Management and Marketing, 6(1), 146–154.
Parashakti, R. D., & Astuti, D. (2023). Peran Komitmen Organisasi pada Pengaruh Kepuasan Kerja terhadap Turnover Intention. Revenue: Lentera Bisnis Manajemen, 1(01), 1–9. https://doi.org/10.59422/lbm.v1i01.15
Rawashdeh, A. M., & Tamimi, S. A. (2020). The impact of employee perceptions of training on organizational commitment and turnover intention: An empirical study of nurses in Jordanian hospitals. European Journal of Training and Development, 44(2–3), 191–207. https://doi.org/10.1108/EJTD-07-2019-0112
Rehman, Z. U., Ziaullah, M., Mehmood, S., Buzdar, A. D., & Kashif, M. (2022). Exploring the relationship of workplace incivility, organizational commitment and turnover intention in the perspective of social exchange theory. Indian Journal of Economics and Business, 21(3), 189–202.
Saeka, I. P. A. P., & Suana, I. W. (2016). Pengaruh Kepuasan Kerja, Komitmen Organisasional Dan Stres Kerja Terhadap Turnover Intention Karyawan PT. Indonusa Algaemas Prima Bali. E-Jurnal Manajemen Unud, 5(6), 3736–3760.
Silaban, N., & Syah, T. Y. R. (2018). The Influence of Compensation and Organizational Commitment on Employees’ Turnover Intention. 20(3), 1–6.
Suhakim, A. I., & Badrianto, Y. (2021). Pengaruh Gaya Kepemimpinan Transformasional, Kepuasan Kerja dan Komitmen Organisasi Terhadap Turnover Intention. Jurnal Ekonomi Bisnis, Manajemen Dan Akuntansi (JEBMA), 1(2), 137–146. https://doi.org/10.47709/jebma.v1i2.995
Tricahyadinata, I., Hendryadi, Suryani, ZA, S. Z., & Riadi, S. S. (2020). Workplace incivility, work engagement, and turnover intentions: Multi-group analysis. Cogent Psychology, 7(1), 1–17.